Sat Jul 16 2011
After coming across the lowest excuses in the customer service I received of recent, I was feeling a bit low and confused.
The movers were all quoting high rates there by making it impossible to think of hiring a mover.
And then the sick nickle and diming from the lady debbie mol at the rental office of Scully Company, wanting $50 towards admin fee in addition to the rent I Would be giving for moving in a day early.....
that room has and is vacant there and if I move in a day early, the company would benefit,
And had I rather applied again, it would have costed me just $40 with the credit check.
It feels so funny that people come up with weirdest excuses to not do their job of providing good customer service, instead leave customers with a bad taste after their interaction.
her excuse is that she would have to redo every thing, REdo every thing? you just have to change the dates by one day and I had not even given the security deposit.
It was just sick and feel that even the US there are people who tend to behave in such a lowly way.
Wanted to move in a day early as I was not able to find any movers to come on Sunday the jul 31st
Its not like I was asking for this to make things difficult for everyone. In fact she seems to have taken on herself to make life difficult for everyone, if this is the welcome I got now, wonder how their customer service would be latter. ahhh ,,,, would not recommend this place to anyone and would rather try to move away after my 3 months stay.
Wonder if this is the vision statement of their company to make life difficult for people moving into their rental apartment.
Or maybe the employees are just propagating the Vision and attitude of the Higher Management. Good retarded job by Scully Company.
Well at least it gives me some material for my job in Customer Relationship Management (CRM).
Great example of what should not be done and how business is lost by even one persons crude behavior. :) cheers.
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