Friday, April 16, 2010

Call Center Demo

Woke up early and went about the now routine of light work out and yoga. Feels good and fills me up with energy. Did not drink coffee of Tea either.

Today will be going to for the call center demo.

But before that there was this tressure hunt that is been organized by CTSH and there was an early bird prize. So there was a competition with in the room to be able to send out the mail as soon as the registration started.,,,, we ended up as 5th.. awwww

10:30 to 12 Got a demo from Anish Thomas, who used be into supporting Siebel. Moved into the call center for a more even-time job.
He was informative and seemed to know a great lot to talk with the doctors. The call that came thru was one related to surevey. They were using MOC for the doc to initiate the call online and then after anish confirmed about the Docs credentials , started off with the other process. Then again after the end of the call approx 16 mins , he went to Siebel to enter the details of the call.

Around 12:05 called up Katie of Fry Wagner regarding the details of the move. but she did not pick up , left a msg.

12:40 off for lunch

Got to Katie after a series of non-stop phone calls and having her paged by her receptionist.

Said will have her agents in Van get in touch with me regarding the documentation for the move.

Had a last min meeting regarding leave and stuff. Might get to go to India during jul aug got to work out the logistics based on the requirement..... have to see when I can return back to india on long term.

Things are slowly moving and one hurdle after another seems to be clearing off. Feeling more relieved and less dis-oriented with the new place. Home sweet home feels a great place to come back too, glad i took up this place.

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