Saturday, Dec 24 2011
Got back home by 10 and what a refreshing feeling to get into ones own hot shower.
Got back from the twn pks around 1am , where the very pretty little gals (who looked under aged) were just wearing the basic min. And were trying to flash the twp pks and hoping to get more tip,, but the service sucked, the waiterss who served us, thou she looked good, behaved like she did not care much about providing customer service. She came around saying that its the last call for the kitchen and if we needed anything, when anl said, just give me a min, she was, oh no not possible. So instead of ordering more food and drinks, we just said, ok fine then we rather have the check....
And that means they lost two potentially good customers and the others they would have possibly told.
Its sad how the requesting for even one min to go thru the menu to place the order was not granted and how it could mean a loss to the business, not to mention the possible profit from the good publicity they would have got had she been a bit inclined to accommodate the one min.
Well thats another good example of Customer Service Attitude and the training that could have helped.
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